Lori Coakley, Ph.D.
Design thinking course helps healthcare leaders explore creative approaches to complex challenges
Mar 20, 2019

SMITHFIELD, R.I. – Bryant’s new Innovative Healthcare Leadership Certificate Program, launched in October 2018, provides a comprehensive approach to effective leadership in the complex, fast-changing health care ecosystem. This online program, offered by Bryant's Executive Development Center, features a design thinking component that helps leaders think beyond traditional system constructs and explore creative solutions for their organizations.  

“Design thinking can­­­­—and should­­—be applied to any healthcare related challenge,” says Management Professor Lori A. Coakley, Ph.D., who teaches Design Thinking for Healthcare. 

In addition to Design Thinking for Healthcare, all of the courses, including Innovative Healthcare Leadership, Healthcare Law, Healthcare Ethics, Healthcare Finance, and the Innovative Practice Management Capstone, are taught by Bryant faculty and can be completed in as little as one year. With the successful completion of the certificate program, students have the option of “stacking” the certificate into the highly sought after Bryant Master of Business Administration (MBA) degree.

“As the healthcare industry continues to evolve, Bryant University has taken a unique and holistic view of business education and healthcare,” says Bryant University’s Provost and Chief Academic Officer Glenn M. Sulmasy, JD, LL.M. 

“The integrative approach of this program provides a competitive advantage for participants and prepares them to be innovative leaders who will shape the future of the industry,” adds Associate Provost Carol DeMoranville. Ph.D. who oversees this initiative.

“Design thinking can­­­­and should­­be applied to any healthcare related challenge,” says Management Professor Lori A. Coakley, Ph.D., who teaches Design Thinking for Healthcare. 

Program participants will learn and apply the design thinking process and develop an understanding of the psychological principles that underlie innovative thinking, problem-solving, and human behavior in the healthcare industry. “Through that deep understanding of human behavior, healthcare organizations can develop truly creative, even disruptive ideas, as well as innovative products and services that address frustrations or pain points for their various users—whether they be patients, medical staff or administrators,” Coakley adds.

Designed to provide solid foundation in the leadership skills and best practices required for today’s healthcare professionals, the Innovative Healthcare Leadership Program provides an in-depth study and analysis of the contemporary challenges facing the healthcare industry. The program aligns with the body of knowledge required for national certification exam that can lead to the MGMA (Medical Group Management Association) “fellow” designation. The program is valuable for healthcare providers, insurers, consumers, and healthcare product manufacturers and distributors. It will also benefit professionals who support the health service industry, such as healthcare consultants, attorneys, and architects.

Additional information for the Innovative Healthcare Leadership Certificate, including details on course credits, can be found at the Executive Development Center website or by calling 401-232-6200. 

Bryant University in Smithfield, R.I., is a leading private university offering an innovative and uniquely integrated business and liberal arts education. The University's 3,700 undergraduate and postgraduate students study in an intensive and immersive learning environment that has been purpose-built for high achievement. Bryant’s groundbreaking academic programs have been nationally recognized by organizations including the Davis Educational Foundation and Hanover Research. Founded in 1863, Bryant is recognized as a leader in international education and regularly receives top rankings from U.S. News and World Report, College Factual/U.S.A. Today, Bloomberg Businessweek, Forbes, and Barron’s. Visit innovation.bryant.edu.

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